Terms of Use

Legal

Please read these terms before using marblerart.com. They set out the general rules for using the site; how orders from outside Türkiye are quoted, paid and shipped is explained on the International orders page, and how we handle personal data on the Privacy policy page. Turkish customers buying through the Turkish checkout are covered by the Turkish terms and the distance sales agreement on the Turkish pages.

By using this site you accept the following terms.

The pages at marblerart.com and every page linked to them (the Site) belong to and are operated by Marbler Art Mermer Mobilya Sanayi ve Ticaret Ltd. Şti. (the Company; 10006/1 Sokak No:8, İ.A.O.S.B., Çiğli, Izmir, Türkiye). By using the Site you (the User) confirm that you have read and understood these terms, that you are at least 18 years old and that you have the legal capacity to enter into agreements under the law that applies to you.

1. The site and its content

a. The Company may change the pieces, stones, specifications and prices shown on the Site at any time. The prices and terms of a placed order are those written in the Company’s quote and order confirmation.

b. Photographs show one example of a design in one slab of natural stone. Veining, color tone and natural fills differ from slab to slab; the piece you receive will be of the same design and stone but not identical to the photograph. Dimensions are nominal and confirmed in your quote.

c. The Company aims to keep the Site available and accurate but does not guarantee that it is free of errors or interruptions.

2. Orders from outside Türkiye

a. The English pages of the Site show no prices and contain no checkout. An order is made by written quote: you send an enquiry, the Company replies with a quote by email, you confirm in writing, the Company issues a proforma invoice and production starts when payment or the agreed deposit has arrived. The quote and the order confirmation form the agreement between you and the Company.

b. Every piece is made to order for one customer. Once cutting has started an order cannot be cancelled or returned; before cutting starts you may cancel or change it free of charge by writing to us. Manufacturing defects and transit damage are handled as described on the International orders page.

c. Unless the quote says otherwise, prices are EXW Izmir factory in euros, export crating included, VAT, freight, import duties and destination taxes excluded. Duties and taxes in the destination country are paid by the recipient.

d. Production takes 2 to 6 weeks from payment, plus transit; the binding date is the one in your order confirmation. If the Company cannot meet it, it informs you and you may agree a new date or cancel with a full refund of what you have paid.

3. Intellectual property

3.1. All rights in the Site, including trade names, trademarks, logos, designs, product photographs, drawings, texts and methods, registered or not, belong to the Company or the party named and are protected under national and international law. Visiting the Site or using its services grants no right to any of them.

3.2. The content and images on the Site may not be reproduced, published, copied, presented or transmitted without permission. Neither the Site nor any part of it may be used on another website without permission. Our designs may not be copied or produced by third parties.

4. Personal data

The Company processes the personal data you send through the Site in line with the Privacy policy and Turkish data protection law, and shares it only with the recipients and for the purposes described there. Marketing emails are sent only with your consent, which you can withdraw at any time.

5. User conduct

The User agrees not to reverse engineer the Site or attempt to obtain its source code, and not to use the Site for content or activity that is unlawful, misleading, offensive or infringes the rights of others. The User is liable for any damage caused by such conduct; the Company may suspend access and take legal action.

6. Force majeure

Neither party is liable for failing to perform an obligation because of events outside its control, such as natural disasters, fire, war, civil unrest, strikes, epidemics, infrastructure or internet failures or power cuts. The obligations of both parties are suspended for the duration. If such an event delays a confirmed order, you may agree a new date with the Company or cancel with a full refund of what you have paid.

7. Severability and changes

If a clause of these terms becomes wholly or partly invalid, the rest remains in force. The Company may change the services offered on the Site and these terms at any time; changes take effect when published on the Site and do not apply to orders confirmed before that date.

8. Notices and evidence

Notices between the parties are sent by email, to the Company at info@marblerart.com and to the User at the address given in the enquiry or order. The parties’ records, electronic records and email correspondence are accepted as evidence in any dispute.

9. Governing law and disputes

These terms and any order placed under them are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Izmir have jurisdiction, without prejudice to any mandatory consumer protection rights you have under the law of your country of residence. We ask you to write to us first in any dispute; almost all questions are resolved directly.

Last updated: September 5, 2026.